As reported by Printweek, Critiqom – an omnichannel comms specialist – has secured a multi-million pound contract with Scottish Procurement,…

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As reported by Printweek, Critiqom – an omnichannel comms specialist – has secured a multi-million pound contract with Scottish Procurement, for the provision of postal services. The agreement will last four years.

This partnership will make a big difference to organisations across Scotland, including central government, fire, health, local authorities, police, universities and colleges, and more. It will mean that Critiqom is able to bring more channel choice to businesses receiving transactional and business-critical documents.

This will also improve and modernise access to Scottish Procurement’s services.

“This is a transformational agreement. It is an opportunity to look at the bigger picture and to use our knowledge to accelerate change for public sector organisations in Scotland,” said Critiqom director Gerry Crawley.

“We know that we can deliver greater efficiencies and cost savings by encouraging the public sector in Scotland to adopt a new approach that embraces digital technologies. 

“As a Scottish-based operation, where possible we want to provide the shortest distance between manufacturing and recipient. We want to change the way that organisations think and showcase how hybrid mail and digital communications can deliver huge benefits and economies of scale.

“Our focus during this process was always on delivering the greatest value to the customer. With access to a portfolio of omnichannel services, we can improve the way that public sector organisations communicate, making the preferences of the recipient a priority.”

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