The definitive guide to digital disruption and technology transformation

Claro: A digital transformation of a giant enterprise

With a constantly evolving technological scenario and customer expectations for an increasingly connected and disruptive world, Claro Brazil has been working hard to improve the experience and engagement in all its channels in a truly customer-oriented experience.

Executive Insights
The Interface

Carrefour: A customer-centric tech transformation

There are few enterprises with a heritage and scale enjoyed by Carrefour. The 63-year-old global grocery and retail giant is undergoing enormous change across its numerous territories and grocery formats, and not before time.