The definitive guide to digital disruption and technology transformation

Claro: A digital transformation of a giant enterprise

With a constantly evolving technological scenario and customer expectations for an increasingly connected and disruptive world, Claro Brazil has been working hard to improve the experience and engagement in all its channels in a truly customer-oriented experience.

C
Executive Insights
The Interface

Carrefour: A customer-centric tech transformation

There are few enterprises with a heritage and scale enjoyed by Carrefour. The 63-year-old global grocery and retail giant is undergoing enormous change across its numerous territories and grocery formats, and not before time.

Carrefour’s Global CTDO, Miguel Ángel González Gisbert, outlines the aims of a customer-centric digital transformation at the global retail giant…

8 hours ago

Carrefour’s Global CTDO, Miguel Ángel González Gisbert, outlines the aims of a customer-centric digital transformation at the global retail giant…

YouTube Video VVVFai1xbVlNZk1ESWFmRG5PZzdfbkdBLjFERHhuRlpWa3Rn

Carrefour: A Customer-centric Tech and Data Transformation

The Digital Insight 8 hours ago

We speak to the senior leadership team in charge of Carrefour’s digital transformation to see how the global retail giant is transforming its technology on a massive scale…

8 hours ago

We speak to the senior leadership team in charge of Carrefour’s digital transformation to see how the global retail giant is transforming its technology on a massive scale…

YouTube Video VVVFai1xbVlNZk1ESWFmRG5PZzdfbkdBLjlPTVBoeVpqY3dZ

Carrefour in 2022 – What Does That Look Like?

The Digital Insight 8 hours ago

Lance Younger, CEO of ProureTech and Dr Elouise Epstein, Partner at Kearney, look to answer the question: Is 2021 a critical moment in the evolution or procurement?

Mon Jun 21st, 2021

Lance Younger, CEO of ProureTech and Dr Elouise Epstein, Partner at Kearney, look to answer the question:

Is 2021 a critical moment in the evolution or procurement?

YouTube Video VVVFai1xbVlNZk1ESWFmRG5PZzdfbkdBLi1ibXVIaVJtZm5j

INSIGHT: Is 2021 a critical moment in the evolution or procurement?

The Digital Insight Mon Jun 21st, 2021

Welcome to the Digital Insight Podcast, where today we are joined by Sam Achampong, Head of CIPS MENA as we discuss procurement maturity and how the Middle East is on a journey towards being recognised as a procurement benchmark for the rest of the world...

Thu Jun 10th, 2021

Welcome to the Digital Insight Podcast, where today we are joined by Sam Achampong, Head of CIPS MENA as we discuss procurement maturity and how the Middle East is on a journey towards being recognised as a procurement benchmark for the rest of the world...

YouTube Video VVVFai1xbVlNZk1ESWFmRG5PZzdfbkdBLlFGQ3oxTXNWdUtZ

Can the Middle East become THE benchmark for global procurement?

The Digital Insight Thu Jun 10th, 2021

Part two of a discussion with Dr Elouise Epstein, Partner at Kearney, and Lance Younger, CEO and Founder of ProcureTech on the continued evolution of digital procurement. Are we witnessing one of the most significant moments in the history, and future, of procurement?

Fri Jun 4th, 2021

Part two of a discussion with Dr Elouise Epstein, Partner at Kearney, and Lance Younger, CEO and Founder of ProcureTech on the continued evolution of digital procurement.

Are we witnessing one of the most significant moments in the history, and future, of procurement?

YouTube Video VVVFai1xbVlNZk1ESWFmRG5PZzdfbkdBLlBQVFNxMUFXaGRN

PT 2: Are we witnessing the most important moment in the history of digital procurement?

The Digital Insight Fri Jun 4th, 2021

Welcome to the Digital Insight podcast where Dr Elouise Epstein, Partner at Kearney, and Lance Younger, CEO and Founder of ProcureTech discuss the continued evolution of digital procurement. Are we witnessing one of the most significant moments in the history, and future, of procurement?

Thu May 27th, 2021

Welcome to the Digital Insight podcast where Dr Elouise Epstein, Partner at Kearney, and Lance Younger, CEO and Founder of ProcureTech discuss the continued evolution of digital procurement.

Are we witnessing one of the most significant moments in the history, and future, of procurement?

YouTube Video VVVFai1xbVlNZk1ESWFmRG5PZzdfbkdBLmRGMUw3UDI5YU9N

PT 1: Are we witnessing the most important moment in the history of digital procurement?

The Digital Insight Thu May 27th, 2021

For the purpose of this podcast, we firmly believe that Kelly Smith, Chief Digital and Information Officer at Hagerty - a brand known for perpetuating the love of driving and North America's largest classic car insurance provider, would be best suited. Kelly brings more than 25 years of technology experience to the table and leads Hagerty’s enterprise digital strategy, capitalizing on emerging opportunities to support Hagerty's rapid growth. In addition, Kelly champions the integration of information and technology into all aspects of the business including team building, customer experience, development and product management. Prior to joining Hagerty, Kelly served in senior roles at MGM Resorts and Starbucks.

Fri May 21st, 2021

For the purpose of this podcast, we firmly believe that Kelly Smith, Chief Digital and Information Officer at Hagerty - a brand known for perpetuating the love of driving and North America's largest classic car insurance provider, would be best suited.

Kelly brings more than 25 years of technology experience to the table and leads Hagerty’s enterprise digital strategy, capitalizing on emerging opportunities to support Hagerty's rapid growth. In addition, Kelly champions the integration of information and technology into all aspects of the business including team building, customer experience, development and product management.

Prior to joining Hagerty, Kelly served in senior roles at MGM Resorts and Starbucks.

YouTube Video VVVFai1xbVlNZk1ESWFmRG5PZzdfbkdBLkRpLVlXazc3OWZj

Hagerty's Kelly Smith lists his top 10 ways that entrepreneurs can benefit Fortune 100 companies

The Digital Insight Fri May 21st, 2021

Digital transformation executive Paul Bailo joins us one more time for the final installment of the Data Transformation Trilogy, where we explore perhaps the sexiest topic in transformation; data analytics. This is the Data Transformation Trilogy Part 3: Data analytics, imagination, and the world of tomorrow

Fri Apr 30th, 2021

Digital transformation executive Paul Bailo joins us one more time for the final installment of the Data Transformation Trilogy, where we explore perhaps the sexiest topic in transformation; data analytics.

This is the Data Transformation Trilogy Part 3: Data analytics, imagination, and the world of tomorrow

YouTube Video VVVFai1xbVlNZk1ESWFmRG5PZzdfbkdBLnRMa1VIQnZWOFA0

Data analytics, imagination and the world of tomorrow

The Digital Insight Fri Apr 30th, 2021

What does being a leader really mean to an individual and to an organisation? We learn from a young age about the significance of mentorship and role models, people who can guide us, teach us and inform our development both in life and in our careers. But do we talk about them enough? When it comes to dealing with transformation, evolution, change... what then becomes of the leader, the mentor, the role model? Rachel Lemos, director of procurement at Canadian Western Bank, joins me to discuss how role models, mentors and leadership has and continues to defined her own professional journey. In times of great change, the responsibility to lead and to inspire, rests upon her shoulders.

Thu Apr 15th, 2021

What does being a leader really mean to an individual and to an organisation? We learn from a young age about the significance of mentorship and role models, people who can guide us, teach us and inform our development both in life and in our careers. But do we talk about them enough? When it comes to dealing with transformation, evolution, change... what then becomes of the leader, the mentor, the role model?

Rachel Lemos, director of procurement at Canadian Western Bank, joins me to discuss how role models, mentors and leadership has and continues to defined her own professional journey.

In times of great change, the responsibility to lead and to inspire, rests upon her shoulders.

YouTube Video VVVFai1xbVlNZk1ESWFmRG5PZzdfbkdBLkl0S0E0R21NUWxz

What does it mean to be a leader in procurement transformation?

The Digital Insight Thu Apr 15th, 2021

Part two of the Data transformation trilogy with Paul Bailo, a leading digital transformation executive…. In this installment we take a look at Change management, two words that will either unlock your transformation, or block it. Love it or hate it, change management is vital to any transformation, so why is it so polarizing? Leading executives will tell you about the significance of change management, but what does that mean? What makes change management more than just another trendy buzzword that gets trotted out when you need to try and quantify change? What is wrong with our approach to change management?

Wed Apr 7th, 2021

Part two of the Data transformation trilogy with Paul Bailo, a leading digital transformation executive….

In this installment we take a look at Change management, two words that will either unlock your transformation, or block it. Love it or hate it, change management is vital to any transformation, so why is it so polarizing?

Leading executives will tell you about the significance of change management, but what does that mean? What makes change management more than just another trendy buzzword that gets trotted out when you need to try and quantify change? What is wrong with our approach to change management?

YouTube Video VVVFai1xbVlNZk1ESWFmRG5PZzdfbkdBLnhoUmZCbExGMVpJ

Why do we hate change management so much?

The Digital Insight Wed Apr 7th, 2021

Paul Bailo, Digital Transformation Executive, joins us to ask: How important is it for leadership teams to reassess their current operating models, take an honest look at their existing talent pool of both their employees and executive teams and think about how they attract the future data and digital leaders?

Mon Mar 29th, 2021

Paul Bailo, Digital Transformation Executive, joins us to ask:

How important is it for leadership teams to reassess their current operating models, take an honest look at their existing talent pool of both their employees and executive teams and think about how they attract the future data and digital leaders?

YouTube Video VVVFai1xbVlNZk1ESWFmRG5PZzdfbkdBLkVRTUF5ZmMwZ3h3

C-level talent and leadership: Do you have it?

The Digital Insight Mon Mar 29th, 2021

Welcome to the Digital Insight where today we take a look at the electric vehicle market and ask; why is it not as mature as it should be? 2020 became a great year for plug-in vehicles. Reports reveal that we are expecting global Battery Electric Vehicles +Plug in Hybrid Electric Vehicle sales to hit 3,24 million, compared to 2,26 million for the year previous. With government mandates moving us further towards a future of EV technology, we don't know for sure what's going to happen or how well its going to pan out. But we can see trends and data and we can anticipate the next wave of innovation. So what's going to be key to moving the needle that little bit further forward for the EV market? Joining us to answer this question, is Paul Loustalan, a partner with Reddie & Grose, a provider of patents, trade marks and designs.

Fri Mar 19th, 2021

Welcome to the Digital Insight where today we take a look at the electric vehicle market and ask; why is it not as mature as it should be?

2020 became a great year for plug-in vehicles. Reports reveal that we are expecting global Battery Electric Vehicles +Plug in Hybrid Electric Vehicle sales to hit 3,24 million, compared to 2,26 million for the year previous.

With government mandates moving us further towards a future of EV technology, we don't know for sure what's going to happen or how well its going to pan out. But we can see trends and data and we can anticipate the next wave of innovation. So what's going to be key to moving the needle that little bit further forward for the EV market?

Joining us to answer this question, is Paul Loustalan, a partner with Reddie & Grose, a provider of patents, trade marks and designs.

YouTube Video VVVFai1xbVlNZk1ESWFmRG5PZzdfbkdBLlN6eFk2UVEyLXB3

Electric Vehicles: What's holding us back?

The Digital Insight Fri Mar 19th, 2021

Load More...