SupplyChain Strategy speaks to Karon Evanoff, Vice President, Global Supply Chain at QSC, to discuss supply chain transformation at the audio manufacturer.

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I don’t think anyone – especially when you get to the senior management level – wants to sit in an office and just do spreadsheets every day,” Karon Evanoff says, when describing why continual learning is the number one driver for her as Vice President, Global Supply Chain, at audio, video & control technology company QSC, LLC. And that learning is centered on emerging technologies that can support Karon’s team and ultimately her customers, allowing her to “stay a relevant and innovative supplier”. 

I don’t think anyone – especially when you get to the senior management level – wants to sit in an office and just do spreadsheets every day,” Karon Evanoff says, when describing why continual learning is the number one driver for her as Vice President, Global Supply Chain, at audio, video & control technology company QSC, LLC. And that learning is centered on emerging technologies that can support Karon’s team and ultimately her customers, allowing her to “stay a relevant and innovative supplier”. 

These days, Karon acknowledges technology develops and shifts incredibly quickly, so standing still is not an option for a forward-thinking supply chain leaders. She says: “If you’re still sitting in four walls of the ERP, and you’re not thinking about collaborating and using visibility platforms, or you think you can still do it with old technology, then good luck! You could do that years ago, when technology wasn’t morphing and changing as quickly, but now you can’t sit there and wait for big ERP companies to do it, they don’t move fast enough.” 

With an HQ in Costa Mesa, California, QSC, LLC has regional offices throughout Europe and Asia, serving its customers with audio products including power amplifiers, loudspeakers, digital mixers and digital signal processors. It also offers the Q-SYS cloud-based audio, video and control platform that delivers reliable, scalable and flexible solutions for corporate, education, hospitality, venues & events, cinema, government, healthcare and transportation customers worldwide. 
 

Modern challenges 

Karon manages the global functions of logistics, procurement, sourcing, goal planning – both supply and demand – and trade compliance, and she says that the current pressures – the pandemic, geopolitical influences, and materials shortages – have meant her day-to-day looks different than it would in ‘normal’ times as the business navigates new challenges. She says: “It’s a lot more tactical than it would normally be, but we still have the strategic side to focus on, one area of which is digital transformation.”   

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