Procurement transformation is the hot topic this month as we speak to Rendi Miller, VP of Strategic Sourcing and Procurement at Zendesk.

Subscribe

Procurement transformation is the hot topic this month as we speak to Rendi Miller, VP of Strategic Sourcing and Procurement at Zendesk.

Miller is a procurement evangelist and transformational leader who is clearly energised as she delivers meaningful change to the function at Zendesk. “What I’ve always enjoyed about procurement is the visibility into what the entire company is buying, from Marketing creative services to IT and Engineering technology to office furniture and everything in between. Procurement has insight to trends before they become mainstream that gives us the ability to research new partners, technologies and solutions to start addressing the needs of the business early on. Being in procurement offers an awareness to nearly every aspect of the company.”

Rendi Miller, VP of Strategic Sourcing and Procurement at Zendesk

According to Miller, trust is absolutely critical to success because without that, “there is no reliability, there’s no confidence and there’s no relationship”, says Miller. “That’s something I emphasise with my team. Trust must be earned, but trust is also given. I empower them to be the leaders that I’ve hired them to be…”

Subscribe

Related Stories

Xcel Energy: Procurement as a valued business partner

We meet Sangram Bhosale, Vice President and Chief Supply Chain Officer at Xcel Energy to see how procurement is changing the way the energy giant operates through a progressive, value-unlocking change in its role…

Best Buy: The mission to deliver world-class procurement

We catch up with Vice President of Procurement, Best Buy, Anna Barej, Chief Finance Officer, Matt Bilunas and Director, Procurement Center of Excellence, Shawn Calabrase to see how the electronic retail giant is unlocking real value for the company through a major transformation of its Procurement function…

McPherson’s: A resilient and global supply chain evolution 

With a 162-year history, McPherson’s has a rich history of agile procurement through resilience and collaboration. We spoke to Supply Chain Director Mark Brady to find out more. 

TTI: Continuous improvement at its core 

We chat with Heath Nunnemacher, VP of Global Electronics Sourcing at TTI, about how the previous ‘spaghetti diagram’ of partners was streamlined into an efficient, effective procurement function 

EY: A people-powered procurement transformation

Kathy Golding is the Procurement & Supplier Ecosystem Services Leader at EY Global Services Limited and has been with the company for over 10 years, having spent her entire EY career in Supply Chain Services.

Vodafone NZ: A digital procurement transformation

We speak to Vodafone NZ Chief Procurement Officer Rajat Sarna to see how he’s transforming procurement into a strategic and sustainable business partner at the telco through a start-up mentality…

Coupa App Marketplace: An ecosystem for procurement transformation

The Coupa App Marketplace is a digital ecosystem transforming procurement functions, the world over. We speak to Nigel Pegg, Vice President & General Manager to find out more about the roll-out one year on.

Just Eat Takeaway: Data-driven decision making

CPOstrategy discusses how strategic procurement is the way forward at a rapidly growing enterprise, with John Butcher, Group Procurement Director Just Eat Takeaway.com.

FrieslandCampina Asia: Unlocking the value of strategic procurement 

CPOstrategy speaks to Maximillian Tan, Director Business Procurement Asia at FrieslandCampina, one of the largest dairy companies in the world with a cooperative tradition going back 150 years.

We believe in a personal approach

By working closely with our customers at every step of the way we ensure that we capture the dedication, enthusiasm and passion which has driven change within their organisations and inspire others with motivational real-life stories.