“Great companies need to do three things: out-think, out-compete and outperform their competitors…” Frank Vorrath, Executive Partner of Supply Chain…


“Great companies need to do three things: out-think, out-compete and outperform their competitors…” Frank Vorrath, Executive Partner of Supply Chain at Gartner.

This week, in the third episode of an exclusive six-part supply-chain masterclass, Frank Vorrath, Executive Partner of Supply Chain at Gartner, reveals how supply chain excellence operating systems can really help build the muscle of an organisation, as enterprises evolve and react to volatile markets, increased competition and rising customer expectations.

Click here to hear the whole interview!

“There are still many companies struggling to make long term commitments, and not really addressing the balance between the uncertainty of short-term financial performance and long-term investments, to build better capabilities. Now for many, many years, there has been continuous improvement initiatives being around standardisation of processes and all these good things, but we need to take that to the next level of building truly end-to-end capabilities.

We’re talking about building something which creates more sustainable business performance and results… When I talk about a supply chain excellence operating system, it’s really to build the muscle in an organisation, to be able to cope with future requirements, from the customer side in responding to customer expectations, but also being able to compete differently in the marketplace and building capabilities related to people, processes, technology as an enabling element…”


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